A quick word...

Don't be afraid to choose your computer.

What to choose? It's always complicated when you're new to the subject or simply don't have the time to research it.
Are you asking the right questions?

• Desktop or laptop?

• Will I be able to connect to the Internet?

• Which ISP should I choose?

• Wifi or not? And what does all this gobbledygook  mean?

• How much will it cost me in the end?

I'm here to advise you:

• I will analyse your needs with you at your home.

• I can advise you on the best hardware configuration for your budget:

• Cabling

• Telecoms

• Network infrastructure

• Internet strategy

• IT Software

I can advise you on new technology solutions:

• Materials

• Software solution

Don't be afraid of mice, I'll help you from A to Z

Your computer has just arrived, but where do you start? Not everyone has been lucky enough to have a PC in their hands all their life. The first thing to do is not as easy as you might be led to believe.

• You have to plug it in, where do all these wires go?

• It needs to be booted, so far so good.

• You probably have to configure it completely if you bought it from a mail order company or supermarket, and then things get complicated.

• All right, then what?

I'll take care of it:
It's what I do, so let's do it together...

• I'll show you the connections and we'll do all the configuration together.

• If you've ordered an Internet connection, I'll also connect and install it for you.

• Now that your machine is up and running, let's have a look at the basics together.

• What is a computer?

• How does it work?

• Keyboard, mouse and peripherals.

• Menus and programs

The... Stop, you're getting bored, your head is exploding because you can't learn everything in an hour or two. We suggest that you divide the learning process into one, two or three lessons at your own pace.

Don't be afraid to travel online, I'll guide you from A to Z

Learn to surf the Internet in complete safety. Discover the world from the comfort of your armchair, meet up with childhood friends, videoconference with distant family and so much more...
The Internet is your interactive gateway to the world.

• Individual or group lessons (maximum 3 people).

• Surfing and searching for information.

• Communicating on the Internet: forums, chat rooms, virtual communities.

• Email news.

• Security, email scams.

• Word processing, spreadsheets and tables.

• Photo editing.

• Installing and uninstalling software.

• General information, ...

• Custom modules available on request.

You're on your own now, but I'm still here.

No one is immune to a glitch, a computer virus or a bad move. Simply put, if you need advice or want to update your PC or Mac with new software versions, you can always count on me.

Daily management of your IT assets:

• Hardware and software inventory

• AntiVirus updates.

• Installing and updating your software

• Create and manage permissions for your network and telecoms systems.

• Managing hardware failures.

• Review backup processes.

• Maintenance.

Support & Troubleshooting :

• Ongoing assistance with your incidents.

• Telephone support.

• Remote maintenance to avoid unnecessary travel.

• On-site or workshop troubleshooting/resolution.

• User training on software and procedures.

• Annual maintenance contract.

IT security :

• Antivirus protection.

• Remote data backup.

• Internet security.

Installation and deployment of selected solutions:

• Hardware

• Cabling

• Telecommunications

• Network Infrastructure

• Internet Strategy

• SOFTWARE

• Management of developers and/or application specialists.

• Development of Internet, Intranet and Extranet solutions.

• Configuration of software packages.

It is no longer possible to leave your computers unprotected. Viruses are on the rise:

• Malware

• Virus

• Trojan Horse

• Worm

• Spyware

• Keylogger

• Rootkit

• Ramsonware

Not to mention these other threats:

• Spam

• Phishing...

Good protection is therefore essential, especially if you make online payments with your bank card or if you download using peer-to-peer (P2P) programmes such as qBittorent, CouchPotato, etc.

My anti-virus solutions:

In some cases, anti-virus software can no longer provide effective protection. In fact, some malicious software can take control of your PC before your antivirus software has even started, fooling it.

In addition to the anti-virus software, I offer you a detailed human analysis:

• Teleassistance

• Software Pre-Analysis

• Human analysis of the results

• Telephone assistance

• If necessary, I can come to your home to help you with the process.

For all enquiries:

By email

Or run the scan yourself using the secure Kaspersky® Virus Removal Tool application .

Formatting your computer is no longer inevitable!

I've teamed up with market leader Ontrack to offer you the most advanced solutions for data loss.
With over 20 years' experience, Ontrack is able to recover data from any operating system and media, even in the most extreme conditions.

We can offer you a comprehensive range of solutions to overcome these losses, reduce their impact on your business and minimise the associated costs.
Thanks to our  state-of-the-art tools and highly skilled staff, we can
recover your data whatever the cause of the failure, even in the most dramatic circumstances.

Data recovery whatever your data loss situation :

• Victims of a physical failure

• Victims of logical failures

Data recovery on any media :

Damaged hard drive, server crash, computer breakdown, damaged memory card, lost emails, deleted files... Whatever your medium or operating system, I can recover your data.

Thanks to my experience and technical expertise, I can deal with all cases of data loss or inaccessible files, even in the most dramatic circumstances.

Your needs :

• Recover lost or inaccessible data

• Conversion from one data format to another

• Media duplication

• Archiving of electronic information...

I can help you if your data is inaccessible, whatever the medium and the type of file lost.

Contact me for a free quote and I'll advise you on your data recovery needs:

Free evaluation

From €50 per hour for 'basic' training or a security audit (up to €90 per hour).
Rates may vary depending on the nature of the service, its importance and urgency.
Billing by the 1/2 hour after the first hour.

Installation and configuration of components, peripherals and software*:

• 1 product: €40

• 2 products: €60

• 3 products: €80

• 4 products: €100

Commissioning of new Micro* equipment:

• Commissioning and basic configuration + Internet connection: €60

• Commissioning and basic configuration + Internet connection + 1 peripheral**: €70

• Commissioning and advanced configuration + Internet connection + 1 peripheral device* + data transfer***: €90

Custom CPU assembly*:

• Assembly: €80

Maintenance/Revision*:

• Master creation: €60

• Data backup: €60

• Optimisation of basic functions: €40

Workshop maintenance (per hour): €50
Includes :

• Cleaning of unnecessary data, temporary data, etc.

• Update.

• Settings etc.

• Virus removal: €90

• System restoration: €80

Other*:

• Remote maintenance (per hour): €40

• Operating system installation + configuration + updates: €100

• Data recovery from damaged media: €190
  (If the operation requires recovery in a clean room*, a quote will be provided)

*Controlled environment used for mechanical failures. Hard drives are disassembled, inspected and processed without the risk of dust contamination.

• Annual maintenance contract: €550 for the first unit + €250 for each additional unit

• Sundays and public holidays: 80€/hour

• Travel (from): €10

*Prices include VAT, article 293-B of the General Tax Code.
**Hardware: printer, webcam, scanner, etc.
***Data transfer from old working hard disk.

• Home and on-site repairs: Monday to Saturday

• Sundays and public holidays: By appointment.

• Workshop repairs: Within 48 working hours.

• Intervention request: E-mail